Troubleshooting Authentication

Testing authentication servers is possible using the tool located at Diagnostics > Authentication. From that page, testing a user is simple:

• Navigate to Diagnostics > Authentication
• Select an Authentication Server
• Enter a Username
• Enter a Password

• Click the Test button.

The firewall will attempt to authenticate the given user against the specified server and will return the result. It is usually best to try this at least once before attempting to use the server.

If the server returned a set of groups for the user, and the groups exist locally with the same name, the groups are printed in the test results.

If an error is received when testing authentication, double check the credentials and the server settings, then make any necessary adjustments and try again.